Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.

Amazon Customer Service is here to help you via phone, chat, email, and self-service. You can search our help library for answers to common questions.

Need help with your Amazon devices and digital services, including Prime Video, Fire TV, Kindle, Alexa and Echo, Amazon Music, Amazon Games, and Smart Home devices? Visit the Amazon device and …

Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch …

Reporting suspicious phone calls, text messages, and emails To report suspicious phone calls or SMS/text messages to the Federal Trade Commission (FTC), visit https://reportfraud.ftc.gov and …

Amazon Digital Services Charges If you purchased a digital service, such as a Prime Video channel subscription or Kindle Unlimited, you are charged monthly. Access your digital service charges at …

Learn about your Alexa device, and get troubleshooting tips.

What to do if your Amazon gift card is damaged, unreadable, scratched-off, or simply not working. The gift card claim code is damaged or unreadable

Visit Contact a Third-Party Seller. If your order was shipped by Amazon and you receive an empty shipping package, contact our Customer Service within 30 days of expected delivery. We'll do …

Contact Customer Service through the Customer Service Homepage Select Help with something else Then select Prime Refund Eligibility: Paid members who haven't used their benefits are eligible for a …